Service & Repair
Care for the instrument you already love
Same-day on simple work, usually within a week on more complex jobs. Loaner instruments and bows often available at no charge.
Maintenance and repair of your violin, viola, cello, or bow
No matter whether your string instrument is historic or contemporary, your instrument is in the best of hands when you bring it to the specialists at our workshop in Westford. Our luthier will dedicate the same expertise and excellence to your new or old stringed instrument which we give to every instrument in our store and our own personal instruments.
Especially when it comes to maintenance and sound adjustments, our luthier upholds the highest possible craftsman and aesthetic quality, focusing the breadth of their experience and carefully coordinated services to preserve the value and musical properties of your instrument. With the greatest sensitivity for an instrument's original condition, we develop convincing solutions in terms of restoring varnish, meticulous touch-ups and re-varnishing, and patching simple and complicated cracks.
Repairs
Tune-ups, cleaning, string changing, chin rest, shoulder rest, bridge carving or adjusting, seam gluing, soundpost carving and adjustment, peg work and new pegs, fingerboard planing, crack repair, neck angle adjustment, and many other repairs.
Bows — violin, viola, cello, bass
We offer full-service bow rehairing, replacement of windings, leather wraps, tips, adjustment of camber, and restoration of the stick of the bow.
Turnaround
Simple adjustments, assembly, string changes, tailpiece changes, and tune-ups can be done here at the shop on the same day, and more difficult work is usually done within a week.
Estimated pricing
A printable price list (PDF) covers common repairs and maintenance. Most actual quotes happen in person — we like to see the instrument before committing to a number — but the list is a good starting point.
How to bring your instrument in
- Book a service drop-off. Use the appointment scheduler to pick a 15-minute slot. Walk-ins are welcome during normal hours, but a booked slot guarantees the luthier is at the bench when you arrive.
- Stop by the store. We'll look at the instrument together, talk through what it needs, and write up an estimate. For simple work we often start right there.
- Pick it up. We'll text or email when it's ready. Same day for the simple stuff, usually within a week for soundpost work, crack repair, or rehairs.
Questions before booking? Email us or call (978) 692-0670.